Resolution Ready: The Advocate's Grievance Mastery Series--Part 1: Foundations & Early Resolution

Program Overview

Effective grievance handling requires more than knowledge of the contract. It demands preparation, strategy, advocacy, and the ability to navigate complex workplace issues from initial concern through final resolution. The Resolution Ready: The Advocate's Grievance Mastery Series is a comprehensive three-part training designed to equip advocates with the skills, confidence, and practical tools needed to successfully navigate throughout the grievance process.

Participants will build a solid understanding of grievance fundamentals, master the procedural and strategic aspects of case management, and develop advanced advocacy skills for presenting and defending cases. Through practical examples, lessons learned, and hands-on exercises, attendees will gain techniques they can immediately apply in their representative roles.

Part I: Foundations and Early Resolution – October 5, 2026 (9:30 – 1:30 Pacific Time)

Many grievances can be prevented, minimized, or successfully resolved before they ever enter the formal process. This introductory course explores the workplace dynamics that…